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Enhancing performance in
the day-to-day clinical routine

Top performance is of major relevance to successfully execute the hospital`s or departments` strategy.

On the other hand, arbritrary performance improvement projects in the hospital bear the risk of losing focus and wasting energy for less meaningful activities.

Hence, the identification of processes that require improvement AND matter for the hospital`s strategy is the first step on your route to peak performance.

“Start by doing what’s necessary, then what’s possible, and suddenly you are doing the impossible.”

Francis of Assisi, 1181 – 1226

Hospital performance: A Multi-dimensional perspective

In addition to excellent patient care, hospital performance also encompasses economic prosperity, employer quality, and cooperation quality.

Excellent patient care

Economic prosperity

Employer quality

Cooperation quality

Because there are overlaps between the measures for optimizing these quality dimensions, a holistic yet differentiated improvement strategy is indicated.

We offer a set of tools to address the respective critical quality objectives fittingly and pragmatically in this course.

Therefore, we identified measurements that are most likely applicable to every hospital worldwide and may form a comprehensible starting point for your future strategic improvement campaigns.

Performance Improvement program: 4 practical sections

Initiate and set up an efficient and long-term performance improvement program.
  • Discussion of different quality dimensions in a hospital
  • Definition and fine-tuning of relevant key performance indicators
  • Performance measurement systems in healthcare
  • Do you excel in processes, infrastructure, personnel development, and cooperation with your partners?
  • Taking surveys: How do physicians, nurses, patients, and partners perceive your performance?
  • Benchmarking medical and economic outcomes.
  • Challenging the accreditation myth

  • Hospital safety
  • Routines and process organization
  • Balancing between individualized patient care, personalized medicine, and standard operating procedures
  • Infrastructure and information technology
  • Interprofessional collaboration: How to create a clockwork-like intertwining of different professions in a hospital
  • Customer relationship management in hospitals
  • Personnel development
  • Entrepreneurial culture
  • Continuous improvement systems
  • Creative patient engagement
  • Project management light
  • Change management
  • Defining a communication campaign to capitalize on your initiative significantly
  • Developing evaluation criteria and milestones
  • Designing a practical evaluation program
  • How to ascertain long-term success of the improvement project

Architecture of the course`S sections

Each section of the the course follows our common didactic architecture:
The course includes our worldwide unique Hannover-Medical.Management Manual: free-of-charge downloadable tools, checklists, templates, and pathways.
Your personalized Medical Management Manual

The Hannover-Medical.Management Manual: Your 360-days Management guideline

Every training should create sustainable positive effects. Online courses or webinars should provide measurable results in a personal or professional context.

Hence, we have developed the Hannover-Medical.Management Manual to facilitate the practical application of our courses.

This manual is a constantly evolving collection of
  • checklists
  • work templates
  • project plans, and
  • management & leadership tools.
It guides you to implement all the tools and principles from the course into your clinical routine.

Our guarantees

Substantial Content

The course comprises 4 sections that contain immediately applicable content, which ascertains a maximum value-per-time-ratio.

Even if you have never taken any management education before, you will be able to follow and implement our content because we break business tools down for easy use by doctors and nurses.

Clinically approved

In all sections, we exclusively offer tools and methods that we applied in hospitals and in our own scientific work.

We got our things going by using the principles and tools from the lessons and you will accomplish this, too.

No subscription

The FREE edition comes totally free of charge.

There are no hidden fees and no further obligations at all alongside the FREE, and the PRO edition.

Technical Specs

All you need is a device with an internet browser and a stable internet connection.

No plugins, no extra software will be required.

Take the risk-free* online course now

* You can take the FREE edition of the course now without making any payment.

If you decide to go for the PRO edition to immediately boost all aspects of your presentation, we will refund your payment in case you are not satisfied with the course.


FREE edition
$ 0
  • Section 2: Continous improvement systems
  • Access to the calculation matrix
  • Immediately applicable in your hospital
  • Test our quality for free


PRO edition
$ 390
  • All features of the FREE edition
  • Sections 1-4 (step-by-step guidelines)
  • Access to all templates and checklists
  • BONUS: 10% discount on future courses